Zenithera Ltd. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, www.zenithera.co.uk (the "Site").

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By using our Site, you agree to the terms of this Privacy Policy.

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1. Information About Us

• Company Name: Zenithera Ltd

• Company Registration Number: 15876999

• Email Address: zenithera.co.uk@gmail.com

• Regulatory Memberships:

  • Property Redress Scheme (PRS): PRS048153

  • Information Commissioner's Office (ICO): ZB735527

  • Anti-Money Laundering (AML) Registration: XQML00000202542
     

2. Information We Collect

We collect the following personal data when you interact with our Site:

• Contact Information: Name, email address, phone number, and any message you provide when using our contact form.

• Technical Data: IP address, browser type, operating system, and details of your interactions with the Site (e.g., pages visited).
   

We do not collect sensitive personal data or financial information through the Site.
 

3. Use of Personal Data

We use your personal data for the following purposes:

• To respond to inquiries or messages submitted via our contact form.

• To improve and personalize your experience on our Site.

• To monitor and analyze Site usage for performance and security purposes.

We will not sell, exchange, or share your personal data with third parties for marketing purposes.
 

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you submit your contact details via our form, you consent to our use of your information to contact you.

• Legitimate Interests: To ensure the proper operation of our Site and respond to inquiries.
   

5. Data Retention

We retain personal data as follows:

• Contact Form Submissions: Retained for up to 3 years.

• Technical Data: Retained for up to 1 year for analytical purposes.

Where required by law (e.g., for Anti-Money Laundering compliance), data may be retained for longer periods.
 

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data, including:

• Secure storage of electronic data.

• Limited access to personal data to authorized personnel only.

• Regular monitoring of our systems for potential vulnerabilities.
   

7. Your Rights

Under the UK General Data Protection Regulation (GDPR), you have the following rights:

• The right to access personal data we hold about you.

• The right to request correction of inaccurate or incomplete data.

• The right to request deletion of your data ("right to be forgotten").

• The right to restrict processing of your data.

• The right to object to our use of your data for specific purposes.

• The right to data portability.

To exercise these rights, please contact us at zenithera.co.uk@gmail.com.
 

8. Sharing Your Data

We do not share personal data with third parties except where necessary to comply with legal obligations, such as:

• Regulatory bodies (e.g., HMRC for AML compliance).

• Professional advisors engaged by you or us (e.g., solicitors for joint ventures).
   

9. Cookies and Analytics

Our Site uses cookies and tracking technologies to:

• Ensure proper functionality of the Site.

• Analyze usage data for performance improvements.

Please refer to our Cookie Policy for more details.
 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Site, and changes will be effective upon posting.
 

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: zenithera.co.uk@gmail.com